Childcare Policies, Procedures & Compliance Resources Australia

Fishbowl Service Support is your online subscription based website for all Australian Early childhood services. We provide practical, ready-to-use policies, procedures, records and audits aligned to the National Law and Regulations. Whether you’re an Approved Provider, Nominated Supervisor, Director or Educator, Fishbowl Service Support gives you the clarity, structure and support you need to run a safe, compliant and high-quality service.

OUT of the FISHBOWL – 50 Things Every Director Should Know

50 THINGS EVERY CHILDCARE DIRECTOR SHOULD KNOW  Is this month’s featured resource, selected by Fishbowl Service Support to help Directors lead with confidence, clarity and calm. A practical, 74 page, printable A4 guide that turns the everyday realities of running an early childhood service into 50 clear, practical lessons, whether it’s your first year in the role or your fifteenth. Includes: 50 practical lessons across all 7 NQS Quality Areas | Quick Action checklists for every lesson | Reflection and To Do pages for each Quality Area | Running the business and leading yourself | Leading and supporting your educator team | Child-safe decision-making under pressure

ONLY $19.95

ONE DOWNLOAD PER CUSTOMER

Please save your download immediately. This resource can only be downloaded once and is licensed to the purchasing service only. It must not be copied, shared or distributed.

$19.95

Why is it called “Fishbowl”?

At Fishbowl Service Support, the name reflects the reality of working in early childhood education — a sector that operates in full view. Much like a fishbowl, services are transparent environments where practice, compliance, and decision-making are always visible to families, regulators, and the wider community. 
Fishbowl Service Support was created to support approved providers, nominated supervisors, and educators to feel clear, prepared, and in control within that space. When systems are strong, policies are practical, and teams are supported, that “fishbowl” becomes a place of professionalism, trust, and quality — not pressure.
Our role is to help you thrive in that environment — with clarity, confidence, and compliance that actually works in real life.

About Me

My name is Cherie Miell, and I am the person behind Fishbowl Service Support. I have walked the path I now support others on. I started in early childhood as a casual educator and worked my way through every level of the sector. I have led teams as a director, furthered my career overseeing operations across multiple services for asx listed companies, small developing companies and single site owners. I understand the real pressures, the expectations, and the realities that come with running a service. Fishbowl Service Support was created because I could see a gap, some policies were not up to date, looked good on paper but didn’t actually relate in practice. Services needed support that was clear, realistic, and aligned with how things actually run day to day. That’s what I provide. My focus is simple - Service Support Within Reach. My aim is to help approved providers, nominated supervisors, and educators feel confident, compliant, and in control. No overcomplication, just practical strong policies, and procedures that make sense. When you feel supported, your team feels it, your service runs better, and outcomes for children improve.

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